Terms of Use

TERMS & CONDITIONS

Successful catering for meetings and functions requires forward planning, flexible resources, and experience in preparing menus whilst satisfying a wide range of dietary and cultural preferences. We provide choices to match the style and pace of your function whether it be a sandwich luncheon, formal dinner, or cocktail party. Our function menu shows a range of options that may suit your needs.

If you would like to discuss your event or prefer a more tailored proposal, please contact our functions team via email: [email protected]

SPECIFIC DIETARY REQUIREMENTS

We have menu choices that are vegetarian, vegan, lactose-free or gluten-free.

Please note for all allergens, kitchen and equipment used within may contain traces of nuts and tree nuts, milk and dairy, gluten, soy, sesame, fish and shellfish, lupin, meat, and other known allergens

MINIMUM NUMBERS

Please note certain products are subjected to minimum numbers.

All items are quoted at 1 piece per person unless otherwise indicated.

SERVICE TIMES are 8am - 5pm Monday to Friday

Fully Serviced: labour charge is calculated on your function requirements.

You will always receive an email confirmation accepting your event order. Your confirmation of acceptance once submitting your request will be considered acceptance of these terms and conditions.

BOOKING REQUIREMENTS

30 Guests and under: Catering orders need to be booked and confirmed 3 business days prior to your function date

30 Guests and over: Catering orders need to be booked and confirmed 5 business days prior to your function date

Alcohol Functions: For functions requiring the service of alcohol, a minimum notice of 5 business days is required.

The person signing the contract must have the appropriate approval for this expenditure. We require a PO number or Credit Card at the time of booking.

All non agency bookings (external) require payment in full 24 hours prior to the event start date.

ADDITIONAL FEES

Some event may have the need for Security Guards and additional cleaners, this will be discussed at the time of your booking and included with your quote for confirmation

CANCELLATION POLICY

Cancellations within 2 business days of your event will result in a cancellation fee charge of 50% of your final event total, unless prior arrangements have been made with the Catering Manager.

Cancellations on the day of your event will result in the full charge of your final event total being charged.

COMPASS STANDARD TERMS AND CONDITIONS

Please Refer to Terms of Use for Website and Web Applications